Today in focus: swirls almost always come from washing, not from driving. Discover car shampoo

Bestseller: Koch-Chemie Autoshampoo „As“ leaves a lubricating film on the paint so your wash mitt never drags. View the car shampoo

From the blog: washing without swirls is decided by the order of steps, not by force. Read the guide

Weather window: it stays dry until Tuesday, then the rain returns. To car washing

Most bought: Koch-Chemie Top Star „Ts“ conditions interior plastics without leaving a shiny film on the dashboard. View Top Star

New in the range: ZviZZer car care with shampoos, spray wax and sealants. Discover ZviZZer

Right now in July: insects and bird droppings etch into the clear coat in the sun, so the sooner they come off the better. To the pre-cleaners

Before and after: you can see our results on Instagram. Follow us

For professionals: with Detailing1 PRO you buy at trade and reseller conditions. Learn more

Advice: the shopping assistant with Daniel takes you to the right product in a few questions. Start the chat

Direct contact: not sure which shampoo suits your coating? Message us on WhatsApp. WhatsApp advice

Customer support: questions about your order, shipping or returns? The answers are in the help centre. To the help centre

  • E-mail

    Our customer service will be happy to help you with any questions you may have about your order or complaints regarding delivered products.

  • phone

    We are also happy to assist you by phone with product advice and order-related questions.

    Our phone hours are from Tuesday to Thursday between 2:00 PM and 4:00 PM.

  • Contact

    Phone: +4959217291764
    Email: hallo@detailing1.de

    Detailing1, Bosinks Kamp 8,
    48531 Nordhorn, Germany

Frequently asked questions

shipping

How much does the shipping cost?

Shipping costs for orders within Germany start from €3.90 for DPD, €5.90 for DHL, and €7.90 for UPS. The actual costs will be calculated at checkout.

From what order value is shipping free?

For orders over 89€, we offer free shipping within Germany with DHL. For orders below this amount, shipping costs of 5.90€ for DHL and DPD and 7.90€ for UPS apply per order.

How can I track the shipment of my order?

After your order has been shipped, you will receive a shipping confirmation email containing a tracking link. You can use this link to track the current delivery status of your shipment and know exactly when it will arrive.

Return and refund

How long do I have to return an item?

You have the right to cancel the contract within fourteen days without giving any reason. The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.